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Archive for March, 2009

POP3 and IMAP comparison, which I need?

First, let’s describe the differences between a POP3 mailbox and an IMAP mailbox.

POP3 e-mail configuration is best for people who intend to use their e-mail from one computer. With POP3, all messages are typically downloaded from the server without a copy left behind. Once your message is removed from the server from one computer, you cannot access it from another computer.

IMAP stores messages directly on the mail server, even after you’ve accessed your e-mail from your home computer. Since the mail stays on the server, you can access the same mailbox from any other Internet-connected computer. The only time that messages are removed from the server is when you delete it from the server. IMAP also allows you to create individual folders for mail (these folders also stay on the server) so that you can manage/organize your e-mail while it stays on the server.

  • If you are a frequent traveler and/or need to have access to your e-mail from multiple locations, IMAP is the better choice. It’s also recommended if you use dial-up connections to the Internet because the messages that you request are the only ones that are downloaded so that you can read them.
  • If you use only a single computer to access your mail, consider POP3 as a better alternative.

For most situations, we recommend IMAP.

Note that IMAP e-mail takes up more of your available storage on the server and this may quickly fill up the quota alloted for you. POP3 e-mail, once downloaded, will free up this space.

Your account can be configured as both an IMAP and POP3 account depending on how your software is configured.

Posted in: Open Page

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Introducing Web Host Manager Complete Solution (WHMCS)

XeonBD is very happy to announce that from now XeonBD will use WHMCS (Web Host Manager Complete Solution) for serving our clients / partners more efficiently !

WHMCS is a complete all-in-one client management, billing & support solution primarily designed for Web Hosts but also applicable to many other types of online businesses. Packed with features but with a core focus on remaining easy to use and customise, WHMCS enables you to easily and effectively manage your business while automating many routine tasks.

Customer Profile

Each client profile contains a summary showing the key information from their account, including stats like the amount they are due or in credit, all products/services they have ordered, their group setting, any notes staff have created, any emails that have been sent and more. This enables staff to get a complete view of each customer and manage them more efficiently.

Integrated Support

Including ticket support, a knowledge base, downloads repository, announcements & network issues notification pages, WHMCS can provide for all our clients / partners needs. The ticket system will import emails from designated email addresses to allow XeonBD’s staff member to quickly and efficiently deal with the emails received.

Domains

WHMCS provides the ability to submit register, transfer & renew requests to an integrated registrar automatically when we get paid or waiting for manual authorization without even leaving WHMCS. But that not all, WHMCS will also allow our clients / partners to view/change name servers and view/change whois info as well as the ability to turn locking on & off and retrieve a domains’ EPP code.

Products

Flexible options allow XeonBD’s clients / partners to offer recurring prices, prorata billing, custom fields, options for certain features or addons on an ala carte basis, automated upgrade paths to cross sell related products, domain promotions with selected billing terms and more. XeonBD can also offer promo codes to your customers that apply to specific cart items only.

Billing

Supporting billing in multiple currencies concurrently, WHMCS allows XeonBD? to generate estimates, one-off invoices and setup recurring billing charges for any cycle you require. It will also track all the payments made to you through supported gateways and send reminders, overdue notices and suspension warnings for unpaid bills.

Posted in: Announcement, General, Open Page

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The Digg Effect: Keep your hosting from Getting Fried

Almost everyone starting a website has an ambition of it growing bigger and bigger. But exceeding traffic volumes also comes with some risks. The “digg effect,” also known as slashdotting, occurs when sudden spikes in traffic exceed bandwidth and CPU allowances for sites, causing servers to slow down or temporarily shut down. If you are not prepared for this, believe us, you’ll wish your article never hit frontpage on Digg.

What causes the digg effect? For most site owners, it is seldom a matter of site content, but the type of hosting plan. With shared hosting, both bandwidth and CPU usage are limited. And as slashdotting or digg effect indicate a spike in traffic, tens of thousands of visitors in a couple of hours, a website on a shared server stands little chance of staying alive. Unless you are prepared, people hitting that digg button increases the risk of your site crashing and pissing off a lot of visitors.

We know this problem because it happened to us recently. Last week we published an article about crazy domain names, resulting in a digg-submission by one of our readers. During the hours that followed we saw a huge spike in traffic that our server could not handle. When later browsing the web, we noticed that there are thousands of tips on how to get digged but close to nothing on what to do and how you can prepare yourself for this.

Getting dugg and hitting the frontpage of Digg is one of the most exciting and frightening things that can happen to a website owner. It is difficult to say exactly what one has to do in order to be 100 % sure of not sinking but there is at least two tips that could help you out.

Tip #1: Publish article as static page

Dynamic scripts

Firstly, one of the best and most successful ways of keeping your site alive and kicking when getting digged is having your article published as a static page. Most websites nowadays are based on dynamic scripts such as PHP, ASP.NET, Rail or Python. This can demand a lot of performance from your server, thus loading unnecessary data every time a visitor enters your article. A static html file will decrease the amount of data being requested by web browsers from your server.

Content Management Systems

Another bottleneck is heavy CMS’s. If you are using an Open source, commercial, or an own built content management system, creating a static page outside the CMS may be a good idea. Depending on how heavy the CMS is the size can affect your server performance significantly if all the traffic is forced through it.

Smaller systems like WordPress often manage large and sudden spikes in traffic but heavier home-built or commercial CMS’s often cause crashes because of their weight on server bandwidth and CPU rather than the amount of traffic.

If you want to bypass this potential holdup, we suggest you create a new page manually, outside your installed CMS or software:

Create a new file with EditPlus or Notepad (any text editor will do). Save it, name it and don’t forget to add the signature ending of the script language you are using (.php, .html, .asp) Make a copy of a page on your site you want this article page to look like. Add all the templates (header, footer etc) and CSS elements. Then add your article content to the page, save it again and upload the file to the appropriate directory on your server.

This article might not look exactly like the other pages on your site – additional tweaking may be necessary. But it will stand a better chance against unexpected spikes in traffic as it is not chained to a heavy CMS. Instead all the traffic will go directly to that page, which will contain data no larger than a couple of hundred Kb. Even your shared hosting plan might be able to handle that.

Posted in: Open Page

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New cPanel hosting environment now at XeonBD !

You’ll be happy to know that XeonBD start offering following featured hosting service through our new cPanel hosting server that we setup recently at one of the leading datacenter of USA.

  • Apache version 2.0.63
  • PHP version 5.2.8
  • MySQL version 5.0.67-community
  • Operating System linux
  • Kernel version 2.6.18-128.1.6.el5PAE
  • 3 WebMail Interface: [a] Round Cube [b] SquirreMail [c] Horde
  • RVSkin Theme Changer
  • Hosting Account Backup Wizard
  • Legency File Manager
  • FTP Session Control
  • IP Deny Manager
  • SSH/Shell Access
  • HotLink Protection
  • Leech Protect
  • GnuPG Keys
  • Fantastico De Luxe
  • Lots more……..

Posted in: Announcement, General, Hosting Service

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