Posted by nickouls on August 28, 2009
We take your web hosting seriously.
Please take a moment to read the following 17 reasons why you should do business with us. They are a simple summary of how we operate our business and our obligations to your business.
(1) Instant Activation & Setup. Our advanced system creates new business web hosting accounts automatically 24/7/365. Your new business web hosting account with XeonBD will be created instantly after you make an order and have made an approved payment. You will then receive your account activation email along with account login details so that you can start uploading and managing your new account.
However, we do restrict automated account creation from high-risk countries. For those countries, account activation will be reviewed within 24 hours (this procedure takes place to prevent fraudulent transactions from occurring).
(2) Unconditional No Questions Ask 30 Day Money Back Guarantee. At XeonBD customer satisfaction is our main priority! We know that all hosting companies promise reliable webhosting services and support. However you really have no way of knowing the quality of the service until you pay for hosting.
We are so confident all XeonBD’s hosting plans have an Unconditional 30 Day Money Back Guarantee: If for whatever reason, you become unsatisfied with our hosting services within the first 30 days of your account activation, we will refund your hosting fees, no questions asked, excluding setup fees, domain registration fees, addon/upgrade fees and overages. Setup fees are refundable only if the account order is canceled prior to account activation. Please see the Acceptable Use Policy (AUP) section (Cancellation) for complete details.
(3)Â 100% Total Customer Satisfaction Guarantee. While our competitors force half – or full-year commitments, here at XeonBD you can pay month-to-month or the option of pre-paying 3 months – 5 years in advance to receive a moderate – hefty discount. We even provide an Unconditional 90 Day Money Back Guarantee for your peace of mind.
All our server packages come feature-rich, Software and Applications, 2 Hours Free Phone Consultation and real live 24 hour free technical support.
Because of our guarantee for “100% customer satisfaction”, we have grown quickly to hosting sites for businesses in over 50 countries since 2005. If your site requires secure server, FrontPage, Real Audio/Video or any of our other cutting-edge features then XeonBD is the only choice for your web hosting needs. We guarantee that you will NEVER find any other hosting company that offers all the same premium services for the same competitive prices.
You might find many “cheap” hosting companies on the net, but can you trust them, can you talk to someone live, or can you even reach them? Can you afford to trust your online business with them? We host more companies, organizations, governmental and individual business web sites than anyone else!
(4) Rock Solid 99.99% Uptime Guaranteed. We guarantee that your website will be up all through the year! Any time of the day or night, 365 days a year. We work hard to run a solid, hassle-free service.
At XeonBD we are serious about ensuring that your online business is always accessible. We realize that you are serious about your online business. We have taken great strides to provide reliable access to you. Our bandwidth saturation average (a measure of how crowded our systems are) is less than 30%. We have 1500GB of Pure, High-Quality Bandwidth lines with diverse routes to the Internet Backbone, ensuring our servers always have an active connection to the Internet. BGP Peering allows us to automatically re-route traffic away from “Internet Traffic Jams.” This means when one part of the Internet slows down your site will not be caught in the bottleneck. All of our servers are fast Quad Intel Xeon based technology with 8Gb ECC/Reg DDR Ram. We keep our servers at less than 50% capacity so even when traffic peaks, our servers won’t overload.
However, anything is possible. Guaranteeing 99.99% uptime isn’t about eliminating the possibility of downtime. It’s simply about making it such a small possibility that we can confidently guarantee 99.99% uptime. On even the most advanced systems with the most experienced staff like ours downtime can accure and when we cannot guarantee 99.99% reliability our Uptime Guarantee on refund credit takes over. If downtime is lower than 99.99%, we will give your account a refund / credit on hosting charges for that particular time of that effected month. Please read the Service Level Agreement (SLA) section for complete coverage details.
(5) Superior Support. We Guarantee to always provide 24/7/365 Customer Service! Daytime query or night-time emergency, we are ready to help you.
(7) Confidence and Trust. We are in good standing with our customers and our customers like us too! Look to the left of the web page to verify our report or verify our customer testimonials.
(8) Expert Experience. We Guarantee to be here tomorrow In an industry where continuity is truly critical, it pays to go with a company that has experience and that will be around in years to come. XeonBD is such a company with thousands of customer domains hosted from all over the world.
(9)Â Site Protection. Our Servers and site is hacker tested and every business hosting plan we offer includes Spam and virus protection. Professional hosting should include commercial software (not shareware) to protect you.
(10)Â Constant Availability. We use only premium grade bandwidth. We do not restrict server performance, bandwidth, or oversubscribe data in any way. We simply provide premium bandwidth that meets any load in a cost-effective user-pays model. There are no hidden conditions, ratios or excessive bandwidth penalties. There are no deceptive “free data” offers.
(11)Â Price Freeze Guarantee. We guarantee you that for as long as you are a continuous customer, in good financial standing, and you keep renewing your contract for business web hosting services, you will be locked into paying today’s web hosting prices forever. If your web hosting package gets upgraded with new features, more web space or bandwidth we will add these additional new services to your account for Free while keeping your current price in tact. This guarantee applies to all XeonBD business web hosting account plans.
(12)Â Certainty of your Applications. If we say your applications will run, they’ll run. Particularly applications that might prove difficult elsewhere. XeonBD is one of only a very few business hosting providers in the USA to offer unlimited specialised application support, right down to code level if you need it.
(13)Â Sure Business Growth Path. Start as small as you need to be. Grow as big as you want to be. We’ll help you get there. XeonBD guarantees never to “lock you in”, so you’ll never be limited by inadequate or outdated technology. If you need an upgrade, just go to your control panel and do upgrade your plan with just the click of your mouse.
(14)Â Unmatched Reliability. We provide all of its clients with cutting-edge hardware, software and technology. All of the XeonBD servers are custom-built with the most reliable equipment for higher performance. Best of all, there are less than 256 domains hosted on each of our servers, unlike the majority of our competitors who host anywhere from 500 to 1000 domains per server. With such a small number of domains on each server there is a lower server load, disk access time decreases and network speed increases.
(15)Â Lightning-Fast Network Connectivity. We have chosen five of the best backbone providers to relay all traffic. This means that all our clients have a 99.99% uptime guarantee. The network is designed around redundancy and efficiency. BGP4, five DS3 lines and one OC3 connection to diverse backbones and a fully 100 Mbps Cisco Switched network make the XeonBD network top-notch.
(16) Custom Hosting Environment. We strongly believe that the environment where the servers are located is as important to our client’s websites as the services our clients are receiving. The XeonBD Data Center is geographically located near an Internet Exchange Point to minimize traffic hops and optimize performance.
Our Data Center features a Power Management System which includes 2.5 megawatts premise power, a customer dedicated power backed up by an Uninterpretable Power Supply (UPS), a 235,000 watt diesel generator, customer dedicated circuit breaker protection and scalable customer power. We also have fire zones above the ceiling and below the floor, specialized heat/smoke sensors and automatic fire department notification. Our Mainframe Style Construction includes HVAC, separate cooling zones, and seismically braced racks. Our server hosting facility also uses scalable areas; cabinets, full open racks, shared open racks, and are secured by motion sensors, key-card access, video camera surveillance, a security breach alarm, and 24/7 police monitoring.
Our Network Operations Center is a high security facility, and no customer is permitted to enter this area. Certified technicians are monitoring the equipment 24 hours a day.
(17)Â Innovative Support Technology. We currently host over 2,000 business customers whose skills range anywhere from novice-level to experts. These range from personal websites to Fortune 500 corporations. The XeonBD customer service center is staffed 24 hours a day to offer assistance in any area.
When the call center cannot resolve a customer’s issue, the dedicated Customer Care Team steps in to facilitate the resolution of any problem, whether billing, technical or administration. At no point does a XeonBD customer ever feel alone; they know that we are standing by waiting for their call. With 24/7 technical support, 24/7 online support chat and a dedicated online support center, XeonBD is constantly rated in the Top 10 for its support and dedication.
Go on and choose a hosting plan and open your account today. We invite you to test our power, speed and reliability, test our excellent technical support, test our advanced easy to use SSL secure Next generation advanced cPanel hosting control panel.
What ever your choice you can rest secure in the knowledge that if we do not provide the service we promise, you do not have to pay us a single cent. And remember, at XeonBD there are never any setup charges with our hosting packages and your accont will be set up instantly!
