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Archive for January, 2010

First Splash of Cloud Hosting@ XeonBD

Hello readers, I think we all have noticed and feel the recent change at weather as it is becoming a little bit warmer after a chilly and icy days of winter. Along with the change of weather Xeon Software Limited is wishing you warm greetings and is going to splash you with warm intro of cloud computing which make you much warmer to let you say GIMME THAT, I WANNA TAKE A RIDE ON CLOUD……..

For those who are totally a new child at cloud computing and cloud hosting solution purposes I wanna say that take a look at following key factors of cloud hosting as I said before it is nothing but a splash about cloud computing, so detail isn’t available. ;-)

  • It is secure than ever
  • Always backed up in another location (redundant)
  • It is not limited in storage or resources

Here you can watch a video on cloud hosting specially on managed cloud hosting which has maid by salesforce to highlight the necessity of this next generation hosting service.

Keep in mind that this is just a beginning at your favored XeonBD (Xeon Software Limited) regarding Cloud Hosting. Comment about the first splash and your wishes that you expect from us on cloud hosting.
More are coming soon… Stay tuned.

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Easily Remove E-Mail From The Server

Allowing e-mail to build up in an account can lead to many troublesome issues like low disk space, sudden domain quota problems, and more. This article will cover several options that are available to remove those old messages and get your e-mail running smoothly again.

Starting Off On The Right Foot

One of the best ways to keep an eye on your e-mail account’s size is to make sure you are seeing what the server sees every time you use it. If you are using an e-mail client that is installed on your local computer such as Outlook or Thunderbird then that client is configured to check your e-mail using either POP3 or IMAP.

From a support perspective XeonBD normally recommends that customers use IMAP instead of POP3 because you see what the server sees. IMAP essentially “mirrors” the contents of your e-mail account on the server so you will always be looking at what is being stored. The downside to IMAP is that not all clients will download all the data, so reading a message when not able to get online can be limited depending on the e-mail application’s configuration.

If you are currently using POP3 e-mail and would like to switch to IMAP the easiest method is to set up a new e-mail application to access the same account using IMAP, then use the original e-mail application to forward all the old locally stored messages to the same address (essentially sending the old messages to yourself).

For more information on these two options please see the KB article IMAP vs POP3 E-Mail.

Another way to accomplish the same basic goal without using any e-mail client at all is to use webmail…

Checking Your E-Mail With Webmail

Webmail is a quick and easy way to get to your e-mail on the server without having to set up or install a local e-mail client on your computer.

To log in to your account using webmail you can use one of two different shortcuts:

  • http://domain.com/webmail
  • http://webmail.domain.com

Where domain.com is the name of your domain.

Once you are logged in to your e-mail account you will be able to select multiple messages using the checkboxes and delete them at the same time. These changes will be reflected in any e-mail client that uses IMAP to view your e-mail because the webmail interfaces also utilize IMAP to access the server.

The Final Option: Delete and Recreate the Account

Sometimes e-mail accounts can reach a size where all you want to do is destroy it and start over. Before you can proceed make sure you have all the messages off the server that you want to keep (you can forward them to a different email address for temporary storage).

Once you are sure you have everything out of the account that you need, log in to your domain’s cPanel interface and delete the account. After the account has been removed you can recreate it as a new account and it will have a blank inbox.

Posted in: General

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IMAP vs POP3 E-Mail

If you contact support regarding an e-mail problem one of the questions we will ask you is how you are accessing your e-mail. If you are using a client such as Outlook, Outlook Express, Thunderbird, Mac OS X Mail, or any other modern e-mail application we will ask if you are using POP3 or IMAP for your incoming e-mail.

There are pros and cons to both methods, but with some careful consideration of what is most important to the user(s) you can make a (well) informed decision.

IMAP: Internet Message Access Protocol

IMAP has seen a huge increase in everyday use within the past few years for several reasons.

  • Pros:
    1. All mail is stored on the server.
    2. Messages will appear the same way every time you set up a new e-mail client, no need to move messages.
    3. You can switch between an e-mail client and webmail at any time and still have the same messages.
    4. If your computer crashes and you lose the data stored on your hard drive your e-mail is still safe, because it is stored on the server.
    5. Makes it easier to access your e-mail using a smartphone because the messages are not removed from the server.
  • Cons:
    1. Your mail is only available on the server, so you may not be able to interact with old messages if you are unable to connect to the internet. Some mail clients have optional settings that can help with this problem, but not all of them.
    2. In the event of catastrophic server hardware failure you could potentially lose some e-mail (but you also have this same risk when using POP3 to download messages to your local computer).
    3. Folders may appear slightly different in your e-mail client using IMAP instead of POP3. This is because the folders are stored on the server instead of locally on your computer.

Most modern webmail interfaces use IMAP to display your account’s e-mail.

POP3: Post Office Protocol, version 3

POP3 is the third version of the Post Office Protocol, and is more commonly used by dial-up Internet Service Providers (ISPs) because POP3 tends to work better on slower internet connections. Instead of having the server do most of the work managing messages (IMAP) the POP3 protocol downloads the messages to the local computer and then manages them
on your computer’s hard drive. Some dial-up ISPs only provide POP3 e-mail access and do not allow IMAP connections.

  • Pros:
    1. If you want to manage your e-mail through one main interface POP3 can put all of your messages in one place.
    2. Messages are stored locally so you can always access your e-mail, even when you can’t get online.
    3. Opening attachments is generally easier with most clients because the attachments are downloaded with the message simultaneously.
    4. Because your messages are downloaded to your computer your disk space limits are only defined by the size of your computer’s hard drive.
  • Cons:
    1. Malicious javascript, viruses, and other malware has a better chance of infecting your computer because each message is 100% local.
    2. If your local computer has the only copy of your e-mail then you risk data loss if your hard drive fails and you don’t have proper backups. Servers usually tend to have better backups available.
    3. E-mail clients using POP3 can be set to leave messages on the server, but as your mailbox on the server grows in size it will take longer and longer for the client application to check for new e-mail (because it will have to check what it has download against what is on the server and then download the new messages).

POP3 is still the most commonly used e-mail protocol because of its simplicity when run in its most basic configuration and its age/reliability. The more complicated a protocol or service is the more likely it is to create more complex support situations.

Making Your Choice

Deciding which e-mail protocol is right for you is entirely dependent upon your needs and what you are doing with that particular e-mail account.

Strong cases for IMAP:

  • You frequently travel and want to have flexible access to your e-mail.
  • You want to view e-mail on both your computer and a cellphone or smartphone.
  • You check the same e-mail account frequently from both home, work, or other locations.
  • Strong cases for POP3:

  • You are checking a simple e-mail address that you set up only to serve a small, specific purpose.
  • You are concerned about security, and don’t want your e-mail stored on a server indefinitely. (This is a debatable point and means different things to different people. This is not a recommendation, just an opinion that some users maintain regarding security)
  • You are on a dial-up internet connection.
  • These are just a few examples of when to choose each protocol. If you have any questions or would like our opinion regarding the best option for your particular situation please contact the XeonBD support department using the information below.

    For a more technical overview of IMAP and POP3 please see the following recommended links:

    http://en.wikipedia.org/wiki/IMAP
    http://en.wikipedia.org/wiki/POP3

    Posted in: General, Hosting Service, Open Page

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    Logging In To cPanel Services

    One of the most common questions new users ask is “How do I log in to my cPanel now that I have this fancy new hosting account?” In this article we will talk about logging in to cPanel and also how to log in to the various services provided by the cPanel software such as webmail.

    Some basic terminology: The word cPanel can mean a couple different things. cPanel is the name of the company and the name of the software itself that can be installed to manage a web server. cPanel is also used to refer to a domain’s cPanel, meaning the cPanel interface for a specific domain.

    Basic Domain cPanel Login

    Domain-level functions such as creating e-mail addresses, ftp accounts, and many other domain related services can be found in the domain-level cPanel interface.

    The login page for your domain’s cPanel interface can be reached using one of two browser addresses:

    http://domain.com/cpanel
    or

    http://cpanel.domain.com

    (be sure to substitute your domain name for domain.com)

    Web Host Manager (WHM) Login

    If you have a VPS or Dedicated Linux server running cPanel then you will need to access your server’s WHM from time to time. The WHM is used for server-wide configuration changes and controls all of the server’s functions that work with each domain on the server.

    The login page for your server’s WHM interface can be reached using one of two browser addresses:

    https://host.domain.com:2087/
    or

    https://host.domain.com/whm

    (be sure to substitute your domain name for domain.com or just the main hostname of the server)

    Webmail Login

    The login page for your domain’s webmail interface can be reached using one of two browser addresses:

    http://domain.com/webmail
    or

    http://webmail.domain.com

    (be sure to substitute your domain name for domain.com)

    Logging In By Port Number

    Each one of the shortcuts above redirects to a port number on the server. Each port number is responsible for a different service on the server.

    To use a port number, simply add a colon followed by the port number to the end of the domain name or hostname.

    Webmail – 2096

    WHM – 2087

    cPanel – 2083

    Login Options

    Using any of the above shortcuts will take you to a browser based pop-up that will ask for a username and password. If you press the cancel button you will be taken to a login prompt that is in a page, not a browser pop-up. Once you are at this page you can bookmark it for future use.

    An example of the web page based cPanel login screen:

    (The orange text “WHM” in the example above will change depending on what specific login you are trying to reach (cPanel, webmail, etc))

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    Payment Method Updated

    Important: Please note that the Bank Account details on our website have now been updated with our Dutch-Bangla Bank Account Details.

    Now you can deposit the fees/funds for XeonBD/Xeon Software Limited’s service to any of the following bank account:

    (1) Our Dutch-Bangla Bank Limited Account Details:

    Account Name: Xeon Software Limited
    Account Number: 148-110-4956
    Bank Name: Dutch-Bangla Bank Limited
    Swift Code: DBBL BDDH

    (2) Our Brac Bank Account Limited Account Details:

    Account Name: XeonBD
    Account Number: 1514-2009-7487-1001
    Bank Name: Brac Bank Limited
    Swift Code: BRAK BD DH

    (3) Our Standard Chartered Bank Limited Account Details:

    Account Name: XeonBD
    Account Number: 01-962-7480-01
    Bank Name: Standard Chartered Bank Limited
    Swift Code: SCBL BD DX

    Note: For your convenience, we still accept payments from various payment methods so feel free to pay via any of our payment methods. Also those who are using our “Direct Bank-in To our Banking account” method please don’t forget to write your domain name/service id/customer id on the bank-in slip, then scan it and email to :: sales@xeonbd.com for immediate processing, please remember to email us the transaction transcript.

    In case of renewal if we don’t get it in time we’ll not be able to renew your account on time, that may cause losing your domain & XeonBD/Xeon Software Limited will not responsible for it. So always renew your service at least 10 days prior to your expiry date.

    For more details about this change, please visit our website

    Posted in: Announcement

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    December 2009 Uptime Record for XeonBD

    As usual on the previous month again XeonBD’s own dedicated server has shown its stability, affordability and power to us.

    Linux Dedicated Server Up time Record

    Service % OK % Critical
    FTP 100.000% 0.000%
    HTTP 100.000% 0.000%
    MySQL 100.000% 0.000%
    SMTP 100.000% 0.000%
    POP 100.000% 0.000%

    As you can review in the table above, our cPanel next generation advanced Premium Hosting server performance for all services reached out 100% up time during the month of October. Based on this report, we believe that we have proven that we have given premium service in our next generation advanced, Premium cPanel Hosting plans.

    XeonBD is leading the local hosting business exclusively for its unpredictable service.

    We always keep our voice up, WE ARE THE NEXT…

    Posted in: Server Uptime Record

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    Setup google apps for your domain by yourself!

    As we have been asking for by our users about how to setup google application on linux server (cPanel) for several times, that’s why this post is to let you know about google application. However you can say it as a do it yourself guide or tutorial for helping you to setup google application to work on your domain. What will be covered is only how to setup email.

    Google application in a short: Google Apps is a service from Google for using custom domain names with several Google products. With Google Apps, you are able to setup your business email e.g. yourname@yourdomain.com to work with Gmail. Email Messaging and services have not been easier than this for business owners. For advanced configurations and setup, you may need an expert or have to be an expert on this service.
    What is the benefit of moving email to Google?

    Most small businesses are using the free email service for AOL, Comcast, Hotmail, Yahoo, etc… and this does not portray a professional image.
    Well, come to the point:

    Step 1:

    Go to www.google.com/a and sign up for an account
    If you already have a Gmail email you can use this account as the primary account to setup all the settings, or you can sign up for a new Gmail account

    Step 2:

    Setup Domain Details.
    Your Name, Your Organization, how many users, etc…

    Step 3:
    Setup the Primary Master account

    Step 4:
    Setup What applications you want
    For most of you your just going to want to setup Email and Calendar

    Step 5:
    The most difficult part is the Changes to DNS you will have to make.

    These next steps below are copied directly from Google. They maybe a little different depending on various domain hosts.

    1. Sign in to your domain hosting company’s website using the username and password associated with your domain.
    2. Navigate to an MX record maintenance page. MX records are special DNS (Domain Name Service) records, and are often located under sections titled “DNS Management,” “Mail Server Configuration,” or “Name Server Management.” You may need to turn on advanced settings to allow editing of these MX records.
    3. Delete any existing MX records before entering new MX records.
    4. For each MX record, enter information according to the entries in the following table. You may not be allowed to enter the priority values exactly as they appear in the table below; in that case, simply ensure that the server addresses are prioritized in the same order as they appear in the table. (I.e. The priority ranking [1, 3, 3, 5, 5, 5, 5] should work just as well as [1, 5, 5, 10, 10, 10, 10] so long as you keep the addresses in the right order.) If you’re asked to specify the type of each record you’re adding, enter “MX”.
    5. MX records often require the specific format of DNS records, including a trailing dot (”.”) at the end of any full-qualified domain names (e.g. “server.example.com.”)

    Set any TTL values to the maximum allowed.

    MX Server address

    Priority

    ASPMX.L.GOOGLE.COM. 1
    ALT2.ASPMX.L.GOOGLE.COM. 5
    ASPMX3.GOOGLEMAIL.COM. 10
    ASPMX5.GOOGLEMAIL.COM. 10

    Hope this article will help you on this matter efficiently and we are pleased to announce that XeonBD’s server supports google apps.

    For more details please visit Google Apps admin help @ http://www.google.com/support/a/bin/static.py?page=guide.cs&guide=22229&ctx=go#

    Posted in: Hosting Service

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    XeonBD is best for Joomla Web Host!

    Tired of looking for best, secured, reliable as well as low cost Joomla web hosting! You have come at the right place to have a breath of reliability and satisfaction. Along with the numerous pleasured clients of XeonBD (Xeon Software Limited); we proudly claim that XeonBD is one of the best hosts for Joomla hosting. Here comes the question, Why! This article is to highlight those precious and affordable infrastructures of XeonBD to let you realize why we claim that we are the best.

    Joomla in a short:

    Content management system has made a revolution in online world to deliver the most effective service to the users. Today open source application has brought a wide window to precious aspire. To meet web solution like CMS and others we all have heard the name of Joomla.

    Joomla is very fashionable and powerful Content Management System (CMS) which you can use to build websites, from very simple to very complicated. It can also be used to create powerful online application.

    It can be used for specially:

    • websites for non-profits, organizations, schools, churches or families
    • company intranets and portals
    • magazines and newspapers
    • portals for communities
    • content management website, online shopping etc

    Now here comes the thought to find the best web host where you can host your joomla website. XeonBD feel proud to let you know that we are one of the best web hosts where you can host your Joomla website securely. As we always claim that we are the best web host provider and from now we are also specifically claim that we are not only the best web host but also best to host Joomla web sites.

    Reasons why XeonBD is best for Joomla:

    If you google for the best host’s requirements to host Joomla website; you will find this minimum required features:

    • PHP 4.2.x or above
    • MySQL 3.23.x or above
    • Apache 1.13.19 or above
    • MySQL, XML, and Zlib functionalities enabled in PHP
    • Linux Hosting

    Now lets give a conscious reading to the features we offer for joomla web host. It will be clear to you than when you will have given a complete reading thoroughly.  ;-)

    Features we offer for Joomla:

    • *NIX Platform: Joomla requires at least PHP and MYSQL to run and as PHP/MYSQL/APACHE run best on UNIX or GNU/LINUX servers, XeonBD offers you the best and secure LINUX server to you.
    • Secure FTP: As your username and password is very much important to you as well as to us, we offer the most secured FTP transfer so that you will need not to worry about snooping and hijacking your personal things.
    • PHP register_global off: To ensure the best and reliable security to you we turned off PHP’s Register Globals directive. This is one of the mandatory needs for joomla.
    • Flexible PHP: XeonBD offers you flexibility in version of PHP as you can use either PHP-4 or PHP-5.
    • XeonBD is up to date: We always claim that we are the next as it is our company slogan and to keep our voice bold and straight we always upgrade our core applications including the operating system, database, and scripting languages if there is any update available.
    • XeonBD offers proactive server management: We constantly stay beside you and informed about what is happening with our system. Our consciousness is only to provide you the most reliable service that you expect from us.
    • Raw access to server logs is available: To perform and manage well a joomla site you have to have the access to your server log files; XeonBD gives you the ability to access your server logs.
    • Balanced performance matters: We do care and limit number of users per machine average and CPU load to some reasonable numbers depending on hardware. We always are conscious of the balance of our machines per users.
    • XeonBD’s own Data Centre: We have our own affordable data centre (USA based) with advanced infrastructure, such as redundant Internet access, hot swappable backups, full daily backups, environment and access controls, emergency generators, etc.
    • XeonBD is popular: We always care and are strict about SMAM and other fraudulent, phishing activities, that’s why we are favored by our data centre and there is no possibility of being blocked XeonBD’s Ip addtress.

    Our developer and technical team are also expert in joomla. So you will found an extra care from our support team regarding any kind of Joomla related support.

    So, for all of these capabilities of XeonBD (Xeon Software Limited) we boldly say that we are one of the best web hosts for Joomla web site hosting. Can’t believe! Get a delicious taste of XeonBD by growing your business with us.

    Customers’ satisfaction is our pride.

    Posted in: Featured, General, Open Page, Web Design

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    Introducing White Label Hosting

    White Label Hosting

    With XeonBD’s powerful reseller architecture, you can build your own hosting business while we stay in the background. You can set up hosting plans, offer email services, and customize the look and feel of the control panel to match your company identity.  Wholesale pricing means you can set your own pricing, and earn revenue all beginning at your website.

    Easy to use system

    Our easy to use reseller control panel allows you to act as a completely independent hosting provider.

    Automated customer signups can be done from your website. Each customer will be given their own control panel, and they can manage their accounts and websites automatically.

    Easily find and manage your customer accounts from within the reseller control panel. View customer billing history, resource usages, set per customer credit limits, even suspend overdue accounts.

    Offer many services to your customers

    Web Hosting is just the start of your business. Make it grow larger by offering a range of services such as web hosting, Domain Registration, and email services. Our reseller packages allow you to offer such features as:

    • Domain registration of major Domains (com, net, org, us, biz, info, and more!!)
    • Advanced email solutions
    • Online Webmail for your customers
    • Advanced hosting on secure, safe raided servers
    • Fully Automated Account Provisioning
    • And More!!

    All these features are available at wholesale pricing, allowing you to set your own pricing for your customers.  Watch your profits grow, in addition to the money you’re already making from website design.

    Customization to make it your own

    We will run our systems in the background without your customers ever knowing about us. You can customize various features of your endusers’ control panel, from the color pallet and logos, to the texts which show up inside the control panel. Even the signup texts can be customized.  Your customers will think you’re running your own company (and you will be) with your own data center and technology.

    We stay hidden so you can profit

    All features of our system are white-label, meaning your customer will not be able to connect their hosting with us. Even if you choose not to customize your system, we will still remain invisible to your customers.

    Control panel logins, signup links, the WebMail system, and even name servers are given a generic white-lable name so we stay hidden. However, this doesn’t prevent you from customizing it yourself.

    You can even use your own domain name for your name servers, create custom email notifications and even set the control panel link to use your domain name.

    Wholesale pricing means you can make more profits

    Our wholesale pricing on domain registration, hosting services, email services, and other features makes it easy for you to make more money.  Watch your profit margin grow, as you will be able to set pricing on every feature you offer to your customers.

    Posted in: Announcement, Hosting Service, Open Page

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